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Director, Partner Enablement

  • Department Enterprise Business Operations
  • Location United States - Remote

Guidewire is hiring a Director to drive our Partner Enablement efforts for our PartnerConnect Consulting Partners comprised of 34 partner companies and 13,500 worldwide consultants.
The ideal candidate must have the strong ability to oversee, collaborate, and manage a wide range of partner enablement initiatives. This person must be highly experienced and capable  of working in a complex and fast-paced environment and must be passionate about enabling partners.

Championing the Partner Personas, you will be part of the Guidewire Field Enablement team, reporting to the Director, Everboarding Field Enablement. The Everboarding pod focuses on delivering ongoing Enablement via a persona-based approach to all Guidewire Field teams, at the right time, through the right content, in the right format.
You will also report secondarily to the Senior Director, Partner Programs and Enablement (from the SI Alliances team) to set the overall vision and execution for all partner enablement activities. Note: these activities do not include our technical product courses

Specifically:
·        This role is critical to ensuring our SI/Consulting partners have the knowledge and skills necessary to assist in presales and sales activities while leveraging our multiple partner personas.
·        You will need to be highly responsive to internal and external stakeholder requests
·        It is crucial that you can be an effective time manager, capable of developing and delivering/executing the tactics on multiple projects, on time and on budget
·        It is essential for the role that you have the ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities

A high-level understanding of Guidewire products and solutions is preferred. This position is ideally suited for an inspired leader with a passion for helping a highly visible, cross-functional team succeed.

A successful candidate for this role is energetic and willing to roll up their sleeves to meet established objectives. We are looking for someone who has considerable SaaS/software partner expertise working with Sis and consulting partners, and ideally has previously helped build and scale the enablement function globally

Core Responsibilities

  • Build a framework and process to advance from the current state to a future state leveraging the partner personas and multiple execution channels;
  • Program Management: manage multiple concurrent projects and keep contributors on task to meet project timelines;
  • Establish clear ROI; develop and track key performance metrics to support the partner enablement program; 

What you’ll do day to day

  • Evolve the Partner Enablement strategy/execution
  • Collaborate closely with other members of the Field Enablement team to leverage best practices and programs executed on a global scale
  • Partner with internal teams to create, develop and manage cross-functional enablement programs focused on the Partner success
  • Collaborate with leadership to design and implement key performance metrics to measure the programs’ impact and effectiveness while leveraging different personas and need to reach the different audience types
  • Work with multiple teams to develop/identify partner content needs
  • Create a plan for delivering that content through which channels
  • Listen, collect, and apply feedback from Partners to shape the program
  • Provide quarterly dashboard reporting to the executive team
  • Constantly evaluate and refine partner enablement approach based on changing business needs
  • Act as an advocate for partner enablement needs 

Requirements

  • BA/BS or equivalent experience, MBA preferred
  • 15+ years IT industry experience, preferably in an Insurance SaaS or Enterprise experience
  • High commitment to Partner success
  • Prior leadership experience and dedication to Partner success
  • Thrives in a collaborative team environment
  • Ability to adapt to a rapidly changing, fastpaced environment (ability to juggle multiple projects both strategic and tactically detailed simultaneously)
  • Ability to report and sit in one team while working closely with another team (with a strong dotted line reporting structure);
  • Strategic thinker and problem solver
  • Strong presentation and verbal communication skills
  • Up to 25% worldwide travel potential (Post COVID-19 Travel Restrictions)

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.