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Manager, Security Operations Team

  • DepartmentInformation Security
  • LocationIndia - Bangalore
  • Location TypeHybrid
We are looking for an experienced and strong Technical Manager who will provide leadership & oversight for the Security Operations Centre (SOC) at Guidewire. This role is responsible for managing the SOC operations, providing expertise on all relevant security technologies and establishing escalation processes for incidents that have been deemed critical. The position will be responsible for continuously monitoring levels of service of the SOC and engaging with stakeholders to improve operational efficiency.

Responsibilities

  • Manage and continue to build a team to conduct security incident detection and response activities.
  • Responsible for creating and implementing Standard Operating Procedures (SOPs), processes, playbooks, and templates for a SOC function, including monitoring, response, investigation, escalation, communication, and reporting
  • Perform investigation and escalation for complex or high severity security threats or incidents and serve as an escalation resource for the security analysts
  • Assist, collaborate & follow-up with internal and external contacts on remediation of security incidents 
  • Develop and maintain reporting metrics and mechanisms used to measure SOC effectiveness
  • Engage with various security functions to cross collaborate to improve operational efficiency of SOC.
  • Ensure effective operational control of the environment, strengthen the attack detection and response processes, developing and integrating all SOC related processes
  • Identifying the training requirements of the teams and work closely with the team to help improve their skills

Requirements

  • A minimum of 9-12 years of relevant professional experience.
  • Demonstrated leadership experience with at least 2 years in a managerial or team lead capacity.
  • Proven experience in incident handling/incident response techniques within a cloud-based environment such as AWS/Azure/GCP
  • Experience with thorough documentation around incident response analysis activities
  • Expertise in Cyber Security attacks, tools & techniques, and experience with Advanced Threat management 
  • Ability to tune correlation rules and outcomes via security information and event management (SIEM) and security orchestration, automation, and response (SOAR) platforms
  • Has a sound understanding of SIEM, DLP, CASB, EDR, operating systems, MITRE ATT&CK framework and other threat detection platforms
  • Excellent written and verbal communication skills to present technical topics to technical and non-technical audiences
  • Good Analytical, Problem solving and Interpersonal skills

Good to have:

  • Certifications from SANS, Offensive Security, ISC2, AWS, Azure, GCP are a plus.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.