Adventure's around the corner...

Delivery Manager/Director - French Speaking

  • Department Professional Services
  • Location France - Remote
Remote (France, Ireland, Italy, Spain, UK, Ireland)

At Guidewire, we deliver our platform as a cloud service to the P&C industry in 34 countries.
We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people.

Never before has there been a more exciting time to join us!

The Role

Guidewire runs programs on behalf of our customers across Europe, and we are looking for an experienced Delivery Manager/Director to help us fulfill increasing demand.
Reporting to the responsible Guidewire Portfolio Director for the customer account, the Delivery Manager/Director’s focus includes customer relationship responsibilities for Services' roles in all Guidewire software implementation projects -- Guidewire-led, Customer-led, or Partner-led. 

Responsibilities

  • Accountability for an assigned set of customers to include oversight of projects and ensure customer success.
  • Develop strong working relationships with our sales team, customers and partners to become their trusted advisor.
  • Facilitate the correct resourcing of individuals to project teams.
  • Act as an escalation point for customers and project team members.
  • Responsible for SOWs, Proposals and RFPs, reporting, forecasting and financial management for assigned set of customers.

Qualifications and Education Requirements

  • BS or BA degree required.
  • 10+ years of implementation experience.
  • 7+ years of delivery and relationship management experience.
  • Experience leading enterprise technology implementations.
  • Insurance industry experience.

Required Skills

  • Fluency in oral and written French.
  • Effective leadership, interpersonal, and communication skills.
  • Possess the ability to communicate and drive executive-level discussions, building trust and confidence with C-level leadership with existing customers and partners
  • Foster productive, supportive interactions to optimize stakeholder engagement, conflict resolution, and beneficial outcomes.
  • Proven negotiation skills and a strong ability to navigate executive levels of an organization.
  • Ability to manage and coordinate multiple complex programs and projects with multiple dependences to internal and external entities.
  • Ability to find ways of solving or preempting problems and proactively dealing with any issues that arise in a timely manner.
  • Ability to gain respect and to create a sense of community amongst the members of the project teams.

Why Guidewire?

  • We provide exceptional support to our consultants, from a full-time dedicated Consulting manager whose focus is helping to enable and develop our staff and guide them on their career path within Guidewire, to our fantastic Global Mobility team who help provide flexible options to those who need to travel for client engagement.
  • We’re proud to shout about our excellent benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work

#LI-AL1

About Guidewire


Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

CONSENT and ACKNOWLEDGEMENT 
By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.
2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.
3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.
4. You acknowledge that your Personal Data will be retained for up to 24 months.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer 16 weeks of paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.