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Manager User Experience – Guidewire Software Application Platform

  • DepartmentProduct Strategy
  • LocationCanada - Toronto
  • Location TypeHybrid
Widely recognized as the leading provider of software solutions for the P&C Insurance industry, Guidewire understands it will only maintain market leadership if we continuously design and deliver great products and services for our customers.

Reporting directly to the Global VP of User and Knowledge Experience,, you will lead a talented team of designers responsible for creating experiences that empower users across the Property and Casualty Insurance lifecycle.

You will work closely with Guidewire product managers, domain experts, and engineers.

Passionate about design, you will be self-directed in the face of ambiguity, and capable of empowering teams to conceive, design, test and deliver enterprise-grade solution designs for complex business challenges.

Objectives for this role:
● Create world-class user experiences for Guidewire cloud products & solutions, such as Workflow Engine,
Integration Gateway, Advanced Product Designer, etc
● Make user experience and design processes a strategic part in product definition.
● Help foster a UX mindset and design-oriented culture at Guidewire

Your day to day :

  • Empower and guide teams to design user-centered products and solutions that meet core business goals and are feasible.
  • Champion design thinking and foster a culture of design innovation, and raise awareness and promote the business value of great user experience.
  • Promote collaboration between Product, UX, and Engineering teams to from design to product release, and champion great UX in the face of technical constraints. Hire, manage, mentor, and develop talented designers within your team.
  • Participate in the UX global leadership team to shape the future of UX, and our investment in strategic topics.

What you need to be successful:

  • 7+ years of experience as a UX designer, interaction designer, information architect, or similar role.
  • 5+ years as a senior manager of medium size UX design & research or multi-disciplinary user experience teams.
  • Portfolio of work that demonstrates a track record of leading design project solving complex business problems and delivering simplified, intuitive experiences for users such as business analysts and developers.
  • Experience building rapport, establishing mutual respect and enabling close collaboration with Product Management and Engineering teams.
  • Proven ability to design cloud enterprise software solutions.
  • Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and senior executives.
  • Highly organized and effective with the ability to successfully manage design activities across multiple, concurrently running programs.
  • Ability to balance a keen desire for innovation and drive high standards to fulfill business needs and customer expectations.
  • Bachelors or Master’s (preferred) degree in design, human-computer interaction (HCI), or equivalent professional experience.

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Salary Information

Salary Range: CAD116000 - CAD164000 per year

The Canadian base salary range for this full-time position is $116,000 - $164,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

About Guidewire


Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.