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Software Observability Engineer III

DepartmentProduct Development and Operations
LocationUnited States - Exton, PA
Location TypeHybrid

Are you passionate about building internet-scale multi-tenant cloud native data platforms? Do you have prior experience in building data platform / data lake, analytics SaaS services, and supporting infrastructure in public cloud with expertise in modern Big Data stack (Kafka, Hadoop, Spark, Flink, Hive ..), Java and/or Scala. Come join our Data platform and Analytics team. This team owns, builds, and operates Guidewire’s cloud native data platform and analytics SaaS offerings. Guidewire data platform is an enterprise-grade, internet-scale, and cloud-native Big Data platform targeted to be

best-in-class in enabling our customers with mission critical insights and decision-making capabilities. The platform is designed to support all of our analytics, data science, and data applications. Guidewire’s data platform already processes Billions of real-time data to provide a rich set of AI/ML SaaS solutions! You will work in a highly collaborative environment building next-generation platforms and services using the latest and greatest cutting-edge & bleeding-edge technologies. You will have fun building cloud-native, enterprise-grade, and internet-scale platforms and SaaS applications

Required Skills

Extensive experience with Big Data and distributed systems
Ability to design large scale distributed systems
Prior experience in building observability and proactive monitoring on public cloud
Prior experience with logging and metric processor and forwarder technologies.
Prior experience with AWS (CloudFormation, CloudWatch, EC2, ECS, EKS, ELB, Fargate, IAM, Route53, S3, Metricstream)
Understanding of distributed systems concepts and principles (consistency and availability, liveness and safety, durability, reliability, fault-tolerance, consensus algorithms)
Deep understanding of Algorithms, Data Structures, and Performance Optimization Techniques
Eager to learn new things and passionate about technology!
Comfortable working with Kubernetes, AWS, Docker, and Terraform

What you would do

Design, develop and run cloud-native data platform and analytics SaaS services
Own architecture and provide technical leadership to multiple teams
Hands-on coding>60% of the time
Design and build large scale real-time stream processing systems
Design, develop and run micro-services and analytics SaaS solutions
Own Continuous Integration (CI) and Continuous Deployment (CD) for your services
Own scalability, availability, and data security for your services
Own, tackle & resolve code defects
Mentor junior developers in standards and best practices!

What you would need to succeed

Prior experience and passion for building large scale multi-tenant cloud-native data platform
Emphasize team wins over individual success
Strong technical interpersonal skills
Excellent software development skills with experience in one or more of the following technologies: Fluent Bit, Terraform, Cloud Formation
Extensive experience with Big Data and distributed systems.
Ability to design large scale distributed systems
Have developed in more than one language and ready to pivot to any language/framework
Understand microservices architecture patterns pattern like Service Discovery/API Gateway/Domain Driven Design etc
Experience with containers technology
Ability to work in an agile fast-paced environment
BS or MS degree (Computer Science or Math)
5+ years of required work experience

Nice to have

Prior experience in building data platforms using Big Data stack (Kafka, Hadoop, Spark, Flink, Hive ..) on public cloud
Excellent programming skills in Java
Solid understanding of redshift or similar petabyte-scale data warehouse service in the cloud
Experience with stream processing using Spark or Flink
AWS (Athena, EMR, Glue, Kinesis..)
ELK, Datadog
Experience of building SaaS/PaaS on AWS/GCP/Azure..
AI/ML

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.

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