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Technical Writer Intern

  • Department Students & Graduates
  • Location United States - San Mateo, CA
  • Location Type On-Site
Are you excited about learning new technologies? Do you like to experiment and figure out how something works? Do you enjoy creating content and making complex information clear, accessible, and easily understandable? If yes, then this might be the internship for you. Guidewire is seeking highly motivated candidates to join us in pushing the boundaries of content design and delivery.

You will be joining a talented and committed team composed of technical writers, UX writers, information architects, and software developers who are passionate about innovation and customer success. Your mentor and team will support your professional growth and development as you learn new skills and advance your career.

About the team
The Information Experience team creates and publishes content that helps our users successfully deploy, customize, and use Guidewire applications. Our audience includes business analysts, technical consultants, designers, and programmers. We are passionate about customer success. We seek to deliver the best information experience for our users by providing them with the right information, when and where they need it.

As an intern on the Information Experience team at Guidewire, you will:

  • Collaborate with diverse stakeholders to build great information experiences that empower our users.
  • Create and edit online and in-product content that spans a variety of audiences and products.
  • Experiment with creating and publishing content in innovative formats.
  • Learn how to work in an Agile docs-as-code environment and use a variety of software tools.

Requirements:

  • Currently enrolled in an undergraduate or master’s program in English, Technical Communication, Computer Science, or a related field
  • Attention to detail and passion for creating quality content
  • Excellent interpersonal and written communication skills
  • Enthusiasm for working cross-functionally and with a variety of stakeholders
  • Strong work ethic, self-motivation, and initiative
  • Passion for learning new technologies and solving hard problems

Preferably, you also have the following skills and interests:

  • Creating content in various formats such as articles, blogs, videos, and multimedia (we’d love to see samples)
  • Analytics and data visualization
  • Programming, frontend development, scripting

What we offer you

  • An open, collaborative, and supportive work environment
  • Peers who are dedicated to creating high-quality, user-centered content
  • Opportunities to drive and take part in initiatives to improve the information experience for our users
  • Freedom to experiment, innovate, and learn new technologies

The US base hourly range is $36-$45. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for interns for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to boast about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.