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Resource Staffing Manager - Dublin, Ireland

  • Department Delivery Services
  • Location Ireland - Dublin
Resource Staffing Manager - Dublin, Ireland

Effective resource management relies on the efficient allocation and redeployment of our organization`s greatest asset, our people. As a Resource Staffing Manager (RSM) within the Delivery Services group, you would be responsible for working with project delivery teams to staff consultants on projects as well as analyze data for use in forecasting future project resource needs. 

The RSM will manage and ensure accuracy of staffing data and facilitate communication across stakeholder groups.  He/She does not directly manage consultants, but is responsible for tracking all the pertinent information (e.g., assignment/availability, skills, future resource needs) necessary to staff consultants onto projects.

The RSM will use in-depth experience and expertise of personnel and project management to support and continuously improve resource management processes and functions. As relationship building is a critical part of this role the candidate should have proven negotiation skills, strong diplomatic skills and historical demonstration of influence as an agent of change in an organization.  

RESPONSIBILITIES

  • Manage the Skills Inventory Database
  • Manage the skills assessment process to ensure the consulting staffs’ skills information is kept up to date
  • Oversee the definition of new skills required to support more efficient staffing
  • Analyze and identify key skills gaps across the organization and make recommendations for how to address

Staff Consultants to Projects

  • Receive and process new project and resource requests as well as identify/recommend consultants to be staffed on projects
  • Conduct meetings with Engagement Management to collect project and resource data in order to track changing resource needs based on modified start/end dates and changes to project plan definitions 

Forecast Future Resource Demand

  • Receive, record, and analyze future resource needs; translating project pipeline information into resource needs
  • Produce Resource Forecasting Reports that assess and identify project resource gaps and surpluses
  • Partner with Delivery Services Leadership to act as trusted advisor for interpretation of forecasted resource supply and demand

Govern Resource Management Business Processes

  • Establish / Manage / Run regular resource staffing meetings and produce necessary supporting reports and analyses to support resource discussions
  • Create and manage resource utilization and other metrics reports for use by personnel throughout the Delivery Services organization
  • Responsible for implementing and governing the DS group in following established resource management business processes
  • Gather and analyze metrics used to monitor how well the overall resource management function is performing

KEY SELECTION CRITERIA

  • Experience in the professional services industry; experience with project management is a plus
  • Position requires substantial understanding of professional services delivery and cross-functional/matrix delivery structures (i.e., candidates with HR experience are viable if they have an extensive PS background)
  • Ability and/or experience with customer facing activities
  • Proven experience in successful personnel and project management 
  • Must have proficiency with various software applications including Office 365 (Excel, Word, Powerpoint, SharePoint)

Personal Profile:

  • Demonstrated outstanding personal leadership 
  • A true team player with excellent interpersonal skills and the ability to work with executives both within professional service organization and outside 
  • A sense of urgency and impatience with the status quo
  • Flexibility to work in a fast-paced ambiguous environment with changing priorities 
  • Excellent communication and organizational skills
  • Highly attentive to detail 
  • Highest standards of ethical behavior 
  • Excellent at multitasking  

Education:

  • Bachelor’s degree in related field from a four-year college or university with six to eight years related experience; or Equivalent combination of education and experience

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About Guidewire


Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

CONSENT and ACKNOWLEDGEMENT 
By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.
2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.
3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.
4. You acknowledge that your Personal Data will be retained for up to 24 months.
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