At Guidewire, we don’t want people to just "fit in." We hire great people who elevate our business, community, and company environment by being exactly who they are, 24/7. If you believe you have what we need, and being your authentic self is important to you, too, we encourage you to apply!
Create real impact. One customer at a time!
Guidewire is a top cloud employer on Glassdoor with a startup frame of mind and the best-in-class platform for more than 25% of the global Property & Casualty market.
This Senior Consultant, Business Optimization role will focus on supporting customers to make strategic decisions aligned to Guidewire and industry best practices, enable change in their organisation, and deliver on the business value they are targeting. This role will be integral in driving success for our customers and enable successful transformations. Business optimisation is a brand-new team and function within Guidewire, so this individual will be key to growing and evolving the methodology and tool-sets for this team. Due to the strategic nature of these efforts, the individual must be creative, analytical, and personable.
The ideal candidate...
Quickly understand process issues and problems;
Be an expert at active listening, gently directing conversations, and generating consensus;
Be sensitive and responsive to the needs of the customer, customer success, and delivery services;
Credibly leverage best practices gained from Guidewire experience;
Continuously drive collaboration across all organisations at Guidewire, including but not limited to Sales, Services, Solution Consulting, Product Development, etc.
Present findings in a form that is both visually appealing and intellectually compelling
In addition to leading business optimization engagements, responsibilities may include the following:
Conduct introduction conversations with customers considering cloud and/or a product upgrade to introduce business optimisation concepts and methodology;
Manage customer relationships through and beyond their upgrade and cloud transition, with a focus on building enduring partnerships;
Promote business optimisation externally via Guidewire marketing events and public conferences;
Advance the state of the business optimisation team be continuously improving the methodology and tool-sets based on customer experiences;
This role will require 15%-35% travel.
10+ years of experience in management consulting or functional sales consulting, with a focus on uses/application of technology;
Exceptional executive presence, communication (both oral and written) skills, and presentation skills;
Comfortable leading large group discussions with senior stakeholders;
High analytical aptitude and consultative mind-set to gently challenge customers in making key strategic decision that will be some of the building blocks of their transformation;
Proven ability to create visually compelling presentation material;
Ability to think very quickly "on your feet" and make directional adjustments accordingly;
Energy and passion to help build and grow a brand-new initiative within Guidewire.
Knowledge of and/or experience in the property/casualty insurance or financial services industry
Experience with large scale cloud deployments and development of the associated strategy
Experience selling and/or implementing enterprise software
Previous workshop facilitation experience
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com
. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com
to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.