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Senior Engineer, Salesforce Community Cloud

Department Business Technology
Location India - Bangalore
Location Type Hybrid

Guidewire Software is a leading provider of software solutions for the insurance industry. Founded in 2001, Guidewire is headquartered in San Mateo, California, and has offices around the world. If you're passionate about Salesforce Community Cloud and interested in making a difference in the insurance industry, Guidewire may be the right place for you.

As a member of the Guidewire BizTech Salesforce Engineering team, the Senior Engineer, Salesforce Community Cloud will handle the development (config and customization), and supporting solutions built on Salesforce Community Cloud products. Our ideal candidate has a proven record of delivering programs with a primary focus on Customer Experience, has a strong Salesforce background, is focused on technical excellence, and is self-motivated. You will take the lead in architecting solutions and will also be a hands-on team member providing production support to the Customer Community product area. This includes trouble shooting issues, proposing solutions, doing hands on keyboard development, testing fixes, and migrating the solution. You will handle partnering with the Salesforce Product Manager and Product Owner as well as business team members in Customer Success.

Responsibilities

Collaborate with other engineers, business users and product managers to drive solutions that meet requirements and the platform strategy.
Translate business requirements into well-architected solutions that best leverage the Salesforce Community Cloud.
Articulate the benefits and risks to a solution’s feasibility and functionality in a business-friendly manner.
Perform hands-on technical design, prototyping, proof-of-concepts, and development tasks based on backlog and unit test work to ensure platform standards are met.
Ensure solutions are scalable and meet business requirements. Identify and document technical gaps.
Work in a scrum team and provide story point estimates, progress updates, code reviews etc.
Document and keep up to date technical designs documentation for the product area.
Provide guidance to other engineers and Coordinate with a global team.
Handle critical issues requiring advanced engineering skills.

Experience

5+ years’ experience in Force.com, Visualforce and the Apex programming language, Salesforce configuration and customization including and not limited to Salesforce Flows, data validations and triggers with emphasis on Salesforce Community Cloud. Preferred experience in AJAX, JavaScript.
Experience of at least 2-3 End-to-End implementations of Salesforce Community Cloud and managed package solutions on Salesforce Platform.
Must have Salesforce Platform Developer I certification.
Preferred certifications include Salesforce Community Cloud and Salesforce Platform Developer II.
Knowledgeable in standard functions/ modules of Salesforce.com: Sales Cloud, Service Cloud, Community Cloud, and AppExchange/App cloud application integration.
Expert knowledge of relational databases and data modeling including Salesforce.com SOQL, SOSL query language.
Experience using the Force.com data loader, ETL tools and handling data migration assignments. Proficiency in Salesforce REST and SOAP APIs.
Expert knowledge of MVC concepts, object-oriented methodologies and approaches.
Familiarity with development tools such as Eclipse & GIT.
Experience with salesforce1 Lightning & Lightning Components.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong written and verbal communication and interpersonal skills

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Talent rewards

The perks. The rewards. The good stuff.

We’re proud to boast about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.

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