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VP BizTech Strategy & Operations - US Remote Option

  • Department Business Technology
  • Location United States - San Mateo, CA
Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. Community feedback enables us to stay at the forefront of what is happening all over the P&C world and to incorporate insights into the design of our platform to be truly customer-centric.

Our Business Technology team is looking for a senior Strategy & Operations (S&O) leader who will lead the vision, strategy, and delivery of our Enterprise Applications and Infrastructure team portfolios. The role would include interacting with business technology and business partners to craft a BizTech strategy that aligns with business objectives and priorities. This position is a senior member of the Guidewire leadership team and reports directly to the Chief Information Officer based in San Mateo, CA, office. 

The successful candidate will have strong experience in leading agile delivery capabilities for business products, overseeing traditional IT programs (waterfall methodology), and championing Agile transformations. As a lead on our team, you will serve as a key player-coach for multi-disciplinary product and project teams consisting of scrum masters, program managers, engineers, product owners, design professionals, architects, product managers, and analysts.

We are looking for an individual who builds on existing team capabilities, introduces new ones, and can quickly drive value for our business.

S&O Key Focus Areas:
· Portfolio Intake, Management and Optimization
· Scaled Agile Delivery
· Technology Enablement
· Human-Centered Design
· Enterprise Architecture
· Testing Center of Excellence
· Multi-year BizTech Strategy and Roadmap
· Budget and Partner Management
· Enterprise Risk Assessment, SOX / Audit Controls & Release Management
· Integration of core Business Technology processes
· Business Technology internal events and employee engagement
· Guidewire-wide innovation program

Responsibilities

  • As the BizTech S&O Lead, you will:
  • Provide thought leadership and guidance for continuous improvement of an Agile PMO that enables innovation and accelerates delivery (incl. portfolio intake and governance)
  • Lead and develop a team of Program managers to deliver continuous business value to our partners
  • Lead and develop a team of Design professionals to evolve human-centered design practice for BizTech
  • Lead and develop a team of Technology Enablement professionals to ensure awareness and adoption of services and new capabilities delivered
  • Lead and develop a team of Enterprise Architects to define multi-year target state architecture
  • Lead and develop a team of Testing professionals to ensure consistency of quality practices and test automation.
  • Attract and hire exceptional talent and grow your team with requisite domain / subject matter experience
  • Embraces dynamic and talented team that challenges each other to reach their full potential and committed to career development and coaching; Responsible for the overall managerial responsibility and day to day operations of the Team
  • Define the multi-year BizTech strategy to support our next chapter of growth focused on improving scale, experience and efficiency
  • Partner with key stakeholders across the entire business to manage and drive dramatic improvement to business and customer outcomes around the end-to-end value chain of the enterprise
  • Ensure that investments and initiatives in Business Technology services align with organizational strategy and priorities
  • Deliver effective service management through the definition and adoption of a governance practice that uses KPIs and metrics to track and measure the quality of service
  • Define and manage the operational reporting and BizTech value metrics to maximize returns across enterprise initiatives
  • Manage the employee on-boarding experience for BizTech team members
  • Responsible to manage and optimize budget for Business Technology Product budgets & forecasts, and metrics
  • Leverages relationships and SLA’s with strategic technology partners, and external advisory groups, to define strategic direction and effectively deliver significant outcomes
  • Communicate a cohesive portfolio vision & strategy with C-level staff and their direct leadership teams

Experience and Education

  • 17+ years of experience performing enterprise-level agile roles in software, IT, and business/industry including seven years of leadership responsibilities
  • Visionary and inspirational servant leader who inspires others to achieve greatness with genuine humility

  • Education:
  • Bachelor’s or Master’s degree in computer science, information systems or related field, or equivalent work experience
  • Certifications – PMP, Scrum Master, Product Owner, SAFe, or equivalent

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer 16 weeks of paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.