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Project Manager

  • Department Customer and Cloud Operations
  • Location United States - Remote
As a Cloud Program Management Project Manager for Guidewire’s Customer and Cloud Operations organization, you will provide project management and play a key role in the ongoing development and maturity of the Cloud Program Management department. You will work with senior management on defining project deliverables pertinent to the Cloud Program Management department and CCO organization, identifying and leveraging of initiatives across multiple projects, and coordinate cross-organization teams that design and deliver solutions focused on improving internal efficiency as well as customer experience.

On a daily basis, you may be involved in project management and coordination required in the areas of process definition and operational excellence, system restoration and technical improvements, customer onboarding and release management. You will contribute to the definition of overall program methodologies and best practices.

No matter what task you face on a given day, you will collaborate closely with an impressive team of peers whose primary goal is our customer’s success. We particularly value demonstrated leadership capability and presence, project management experience, excellent organization skills, negotiation skills, and of course the ability to work well as part of an overall organization.

Responsibilities

  • We live by our core principles of integrity, rationality, and collegiality. Your first responsibility is always to adhere to these principles in everything that you do.
  • Work closely with Cloud Program Management leadership to identify, manage and deliver the Cloud Program Management roadmap in coordination with other CCO teams' priorities.
  • Work closely with Cloud Program Management teams to effectively identify, coordinate, and manage projects and tasks pertaining to the Cloud Program Management roadmap and goals.
  • Provide regular project updates/dashboards to executive stakeholders and project team members.
  • Drive, align and work effectively with cross-functional teams across various disciplines (business, product, technology, corporate development, etc.), who may have competing priorities.
  • Proactively identify and escalate issues and obstacles to successful project implementation.
  • Develop and deliver internal/external communication plans regarding status updates and change management.
  • Responsible for ensuring timely delivery of projects to schedule.
  • Work products include but are not limited to executive and operational dashboards, project plans, risk logs, project briefs, process plans, project status presentations, etc.
  • Ability to clearly communicate functional and technical requirements to a remote team.
  • Contribute to a remote team environment.
  • While the scope of daily activities will generally fall during normal business hours, occasional high priority work outside of established business hours may be necessary (i.e., coordinate activities with different regions APAC/EMEA/AMER) 

Requirements

  • Track record of successful project management and team leadership with demonstrated ability to work with distributed remote agile teams.
  • Excellent communication and collaboration skills with leadership and project stakeholders across cross-functional team to deliver on tactical project milestones.
  • Ability to engage with and guide teams to successfully define and deliver on project roadmaps and milestones.
  • High degree of self-motivation and ability to work independently while interacting with peers and engineers who often excel at these capabilities as well.
  • Proven experience with project management.
  • Proficiency in using project management, planning, tracking, and collaboration tools.
  • BS or BA degree required.
  • Ability to read, write, and speak fluent English

Desired Skills

  • Demonstrated 3+ years Project Management experience.
  • Demonstrated problem solving skills performed in a time-sensitive environment.
  • Experience using an Agile based methodology.
  • Resource management experience.
  • Bachelors’ Degree in Computer Science (B.S., B.A.).
  • Comfort being in a dynamic role that is not always fully defined and that will mature with our solution offerings.
  • Proven ability to influence teams and build relationships, both with “on the ground” resources and those in Management/Executive roles

#LI-Remote

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.