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Senior Consultant-Data Management (CAPS)

  • Department Delivery Services
  • Location India - Chennai
Work as part of the Production Services teams delivering new features to our Cloud customers. Resolve production defects and ensure code follows Guidewire Cloud best practices and standards. Delivering to Production is dynamic and fast-paced. Logical thinking, problem-solving, accountability, and an ability to work as part of a global team are essential.
Continuous Improvement is core, so we collaborate to identify ways of improving process efficiencies and quality of delivery.
Work directly with some of the largest insurance companies all over the world. We work in lean, empowered, and collaborative teams that communicate daily with our customers and allow us to focus on solving complex technical challenges. You will work alongside and learn from intelligent colleagues while also demonstrating your own leadership skills and mentoring more junior colleagues. We have a strong culture and a reputation for technical excellence within the industry and are looking for a skilled and motivated Data Management Consultant to help grow our team.

You
You are enthusiastic and passionate about building and maintaining high-quality software, ensuring the success of Guidewire Cloud customers. The CAPS team works with customers to develop new features, resolve issues, and assure the quality of each customers’ production codebase.

Responsibilities
Work in a hands-on capacity to support and maintain Guidewire data management solutions using ETL tools in the areas of Business Intelligence and Data Integration
Assisting our customers in their use of Guidewire’s Data Management Products and providing high-level recommendations/solutions where needed
Resolving customer reported issues in a timely manner
Improve the response times of the data loads
Ability to work independently as well as collaborating with internal teams for quicker resolution of customer reported issues

Required skills/experience

  • Communication skills for effective customer interaction
  • Experience in or knowledge of relational database theory
  • Experience using ETL tools (e.g. SAP (Business Objects Data Services) - preferred, Informatica, SSIS)
  • Experience using reporting tools (Cognos preferred) for reports design and maintenance
  • Knowledge of data-warehousing, Data Marts (including star and snowflake schemas), and BI
  • Experience in or knowledge of Data Mapping and Data Modelling
  • SQL scripting skills (TSQL and/or PL/SQL), including query optimisation
  • Ability to produce clear, concise, and high-quality customer-facing technical documents
  • Experience working with customer teams to understand business objectives and functional requirements

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.


Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.