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Director, Global Salesforce Platform- Mississauga, Canada

Department Business Technology
Location Canada - Toronto
Location Type Hybrid

The Director, Salesforce Engineering will lead and guide Platform delivery, release management, QA and Platform Operations. This role will be a key leader reporting directly to the VP, Business Technology Applications. This global role will be responsible for all Salesforce Platform development, operations, and innovation across multiple Salesforce products. Additionally, you will be responsible for Operations, Security and automated testing across all applications. You will define the vision, priorities and platform roadmap to support our internal Business Partners and External customers while maintaining excellent engineering standards for platform delivery. You are highly collaborative and technically focused with excellent communication to ensure success.

Responsibilities:

Build and manage a high performing global team of managers, architects, engineers, support and operations.
Champion enterprise level solutions and provide guidance for E2E platform architecture.
Contribute to Product Visions and Roadmaps established by Product Managers across Salesforce Sales Cloud, CPQ, Financial Force PSA, Service Cloud, Community Cloud, B2B Commerce.
Lead Salesforce Application delivery to reliable outcomes and timelines.
Create and drive the Salesforce Platform Roadmap to generate business value and ensure platform capability maturity.
Identify and implement latest industry trends and incorporate salesforce releases, and ensure platform innovation.
Guide developing Platform Security guidelines and participate/lead projects that enable different capabilities to enhance security posture.
Provide guidance in data governance initiatives to drive consistent and proper handling of data inside the platform and across the business.
Own and drive the Salesforce Engineering portfolio of projects, and own delivery of key strategic initiatives.
Oversee and review effort estimation, impact assessment and risk mitigation strategies for the platform team.
Optimize processes for efficient and quality engineering, including Product Management engagement, scrum, code review, release management, and QA.
Mentor and coach to support growth opportunities for team leads and engineers.

Required Skills and Experience:

Excellent communication and team management skills to engage with business users, present ideas and solutions to meet requirements.
Strategic problem solver with strong business knowledge and an ability to lead discussions involving technology options.
Hands on approach to leadership, willing to deep dive and roll up sleeves to accomplish what is needed.
Ability to work independently or with no/minimal supervision in complex environments with C-Level, SVP and VP counterparts.
Past experience implementing Q2C transformational programs encompassing capabilities such as: Opportunity Mgmt, Deal Mgmt, Order Mgmt, Quoting, Renewals, Revenue Mgmt, Billing and Invoice Mgmt.
Successful implementations of standard functions/ modules of Salesforce: Sales Cloud, Service Cloud, CPQ, Community Cloud, and AppExchange/App cloud application integration.
Past expert experience and implementation of continuous integration and delivery across applications.
10+ years of experience working in Salesforce Platform (Architecture and Development), with hands-on experience on the Salesforce Platform. Experience working with Back Office applications is a plus.
3+ years of large-scale team management, managing managers, with teams greater than 10 people.
Salesforce Certified Administrator, Platform Developer/App Builder required; Application Architect, Integration Architect, Technical Architect preferred;

Education:

Bachelor's Degree in Computer Science or related field or equivalent work experience.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Talent rewards

The perks. The rewards. The good stuff.

We’re proud to boast about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.

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