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Software Engineer, SRE – Data Platform

Department Product Development and Operations
Location India - Bangalore
Location Type On-Site

Are you passionate about solving interesting technical challenges by defining, designing deploying and troubleshooting Cloud services, platforms, and infrastructure, always thinking about reliability, scalability, resilience, security, and performance?

Guidewire Data Platform SRE team is responsible for maximizing service reliability, performance and scalability of Data Platform services. The mission is shared end to end ownership of the services with Development team.

We are seeking subject matter experts for continuously improving the reliability of Big Data Platform and SaaS applications.

You will work in a highly collaborative environment operating next-generation platforms and services using the latest and greatest cutting-edge & bleeding-edge technologies. This is an opportunity to define, build, evangelize, and optimize our SRE practices!

Required Skills:

Extensive experience with continuous deployment of cloud services
Prior experience in running data platforms using Big Data stack (Kafka, Hadoop, Spark, Hive) on public cloud (AWS/Azure)
Good programming skills in Java, python or any scripting language to build tooling for self service automation
Prior experience with CI/CD (Teamcity, Jenkins) for gate promotion
Prior experience with IaC tools like Terraform, AWS CloudFormation
Good problem solving and analytical skills to troubleshoot issues in a complex multi-tier environment
Experience is Incident (PagerDuty) and Post Incident Management
Expertise in Monitoring tools (Datadog, ELK)
Knowledge of capacity and scalability of cloud resources
Knowledge on blue/green deployment and chaos engineering
Comfortable working with Kubernetes (AWS EKS), Docker containers
Eager to learn new things and passionate about technology!

What you would do:

Maintain a 24x7 production environment with a high level of service availability.
Drive incidents to resolution by coordinating with multiple engineering teams
Partner with other development teams in defining and implementing improvements in service architecture.
Implement automation and orchestration for manual processes required to operate and deploy cloud services
Improve our incident management lifecycle to identify, mitigate, and learn from reliability risks
Form and maintain relationships with internal and external partners
Develop deeper insights and analysis into the quality of experience for our customers
Build a positive work environment based on accountability, in collaboration with the engineering and operations management teams across the Guidewire.

What you would need to succeed:

BS/MS in Computer Science, Computer Engineering, Math’s or equivalent work experience
3 years of relevant work experience
You have experience solving infrastructure and application problems with software
You have a big-picture perspective on systems and tools
You can collaborate with other engineering teams to understand their systems and help improve them
You have strong technical knowledge of cloud infrastructure, distributed systems, networking, storage, operating systems
Experience with Java or Scala development, e.g., Java based Micro-services, REST APIs/gRPC
Experience with AWS and its native services, e.g. RDS, EMR, Redshift, MSK, SNS, SQS
Understand IaaS abstractions like Kubernetes/Cloud foundry/OpenShift
Agile development methodologies

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Talent rewards

The perks. The rewards. The good stuff.

We’re proud to boast about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.

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