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Project Manager, CAPS

  • Department Professional Services
  • Location Kuala Lumpur
Be at the forefront of Guidewire's move to the cloud. Ensure the success of Guidewire Cloud customers. Lead our team in Kuala Lumpur. Mentor our consultants. We are looking for a proactive, results-oriented Project Manager. You will be our team's site leader and help mature our day-to-day practices. 
 
The Role

Our Kuala Lumpur team was established to help meet growing global customer demand for expertise in running Guidewire’s products in the cloud. As a Project Manager, you will work with new and existing customers to address their production needs. This will involve leading global Guidewire development and testing teams in a customer-facing role where you will ensure successful project delivery of production-ready code.

We want you to foster a successful relationship with Guidewire customers and partners. You will maintain our customer's delivery pipeline, possibly handling the lifecycle for multiple projects in a production environment. You will need to help us enforce a consistent approach to delivery for cloud customers.

Responsibilities

  • Effective Project & Resource Management, inc. reporting of status
  • Use software tools like Jira, Confluence, Microsoft Project, GIT, SVN.
  • Work in an Agile environment, often acting as Scrum Master.
  • Occasionally travel to other development team and customer sites, as needed. 

Required skills/experience

  • Very strong communication skills enabling you to work well in fast-paced projects across all levels of the organization in Business and IT areas.
  • Agile and Waterfall project management methodologies to ensure release delivery, controls, issue resolution, risk mitigation, etc.
  • Experience working with people across multiple geographies
  • Strong ability to lead a team
  • Skill in working with implementation partners and running multi-functional projects, including software package implementations and information architecture.
  • Technical knowledge, ideally in a SaaS environment
  • Excellent negotiation skills within challenging situations. 

Nice to have

  • P&C Insurance experience.
  • Vendor Management experience. 

#LI-AL1

About Guidewire


Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer 16 weeks of paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.