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Salesforce QA Engineer

  • Department Business Technology
  • Location India - Bangalore
As a member of theBizTech Salesforce team, the Salesforce QAEngineerwill be
responsible for activities like creating test plans, test cases, test scripts, identifying
bugs, runningbug triages,producing bug metrics and different QA reports. The
candidate will work very closely with developers to trouble shoot issues & testfixes,
partner with the business analyst and business team members to support Services,
Services Operations, Sales Operations, Marketing and Partner Management. The
candidate should have experience in automation and skills to write automation scripts.
The candidate should know testing processes in Salesforce platform and across its
sandbox environments. A team player, collaboration-oriented, mindset is essential.

Qualifications:

  • Design, Develop and Maintain Test Scripts, withinTesting automation platforms (Provar, Selenium, etc.)
  • Define end to end testing process and methods in Salesforce environment including cross system integrations across multiple work streams.
  • Define automated regression testing process and framework, including UI, back end, Salesforce components and integrations.
  • Define and coordinate application load and performance testing across testers and Salesforce team.
  • Oversee and/or perform the execution of test cases to assure SFDC functionality meets the business needs.
  • Evaluate testing results and document testing issues in a quality assurance tracking system; make recommendations for long-term improvements.
  • Research and find opportunities to utilize SFDC QA best practices, guidelines to improve system productivity, scaling and monitoring and remain current on trends and standards in the SFDC PaaS environment.
  • Define QA metrics and report daily, weekly and as needed by the SFDC team.
  • Communicate the value and ROI of QA activities, including test automation.
  • Create user and training documentation of new functionality
  • Collaborate with the Support Team in troubleshooting production issues
  • Keep QA process documentation up to date and champion SFDC process improvements
  • Mentor and assist other SFDC QA associates as they are added to the team (if applicable).
  • Excellent analysis skills & problem-solving skills and the ability to develop processes and methodologies
  • Ability to follow an agile or iterative software development methodology
  • Must be highly motivated, a quick learner, to work independently or on a team and drive solutions with minimal supervision
  • Strong written & verbal communication and interpersonal skills
  • Have a “can do” attitude, great listening skills and effective delivery of technology solutions
  • Ability to present ideas in a business-friendly and user-friendly language
  • Strong understanding of project management principles
  • Ability to effectively prioritize and execute tasks in a high-pressure environment

Desired Skills & Experience

  • Bachelor's Degree in Computer Science or related field
  • 3+ years of professional IT/Engineering experience required with demonstrated QA experience.
  • Knowledgeable in standard functions/ modules of Salesforce.com: Sales Cloud,
  • Service Cloud, Community Cloud, and AppExchange/App cloud application integration.
  • 2+ years’ experience testing in Salesforcewith emphasis on Service Cloud, App Cloud & Community Cloud.
  • Knowledge of MVC concepts, object-oriented methodologies and approaches
  • Experiencein Selenium/Provaror othertest automation software
  • Familiarity with salesforce1 Lightning& Lightning Components(Plus)
  • Experience with Agile Software Development methodologies (Plus)
  • Salesforce Admin 201 preferred.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 450 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.


As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to boast about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.