Job details

BizTech Employee Experience Product Manager

  • Department: Business Technology
  • Location: San Mateo, CA, USA
  • Country: USA

Guidewire serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries. Community feedback enables us to stay at the forefront of what is happening all over the P&C world and to incorporate insights into the design of our platform to be truly customer-centric.

Our Business Technology team is looking for a Product Manager, who will lead our partnership with several of Guidewire’s Business teams. You will be responsible for the product planning and execution throughout the Product Lifecycle using agile methods. This role primarily will be the product manager for our new Employee Experience platform.

Responsibilities Include:

·        Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.

·        Ensure that the product supports the company’s overall strategy and goals

·        Own and monitor measurement of value across capabilities delivered as well as operational excellence goals

·        Primary interface for the scrum team, highly and actively engaged to ensure development decisions are aligned with business needs  and the product vision – acts as scrum master for enhancements and change requests

·        Collaborate with product owners throughout the business to align product backlog and dependencies – managing consolidated backlogs across products using value based methods ensuring delivery outcomes

·        Research, clarify and document business requirements and/or business rules with business stakeholders to ensure alignment and to set proper expectations 

·        Gather input used in creating and managing a product roadmap and backlog - defining and prioritizing requests, mapping them to release increments within an overall product roadmap and release plan for the products assigned 

·        Distill user stories into granular functional requirements that are comprehensively and concisely documented for the development team 

·        Provide and communicate analysis and requirement artifacts as required in supporting the development team. Includes use cases, process flows, context diagrams and story maps 

·        Ensure that user story-level activity and execution is swift and timely within the development team 

·        Align with release manager on release plans, and own acceptance criteria in measuring the completion of capabilities called for in user stories 

·        Maintain and communicate a release-level burndown chart, drawing from completion of individual user stories within the product backlog and overall component roadmap 

·        Participate in change management activities like UAT, training, communications, online help, business readiness etc. 

·        Has hands on experience in several mid-size product implementations

Required Experience

·        Knowledge of the employee experience lifecycle– hire to retire

·        Proven ability to influence cross-functional teams without formal authority

·        Experience developing LOE’s in conjunction with sales, services, support and other business use cases/stories

·        Excellent teamwork skills

·        Strong presentation and communication skills

Preferred Experience

·        Good understanding of Salesforce platform, LMS and enablement vendors

 PSMI ,CSMI and/or CSPO certification is a plus

 Experience with the Salesforce platform and Salesforce Administrator Certification

 Education

·        Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent combination of education and experience

·        8+ years of experience as a Business Analyst or Product manager for a mid-to-large sized organization, or direct consulting expertise leading sales & marketing, support and services transformation projects

  

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.