Job details

Senior DevOps Software Engineer - San Mateo, CA

  • Department: Product Development
  • Location: San Mateo, CA, USA
  • Country: USA

Guidewire provides market-leading software for the second-largest financial services industry in the world: insurance. We build the core applications that Property and Casualty (P/C) insurers use to create their products, sell policies, settle claims, and bill their customers. We deliver SaaS solutions via Guidewire Cloud that enable our customers to rapidly innovate and drive measurable ROI. Guidewire Cloud is powered by the highly resilient Amazon Web Services (AWS) cloud infrastructure, with SLAs backed by experienced Guidewire teams and SaaS-certified partners spanning application management, system administration, security and compliance, upgrades, QA testing, health checks, and other services.

Enabling the GW Cloud is a Microservice Platform that provides the platform and tools to power our DevOps delivery model, along with tools for measuring value of overall cloud platform delivery based on velocity of development and delivery of stable, secure, scalable solutions. It also includes common services that are leveraged by products throughout the product portfolio. In this role, you will be responsible to design, develop and manage our cloud based Microservices platform.

Responsibilities

Design, develop and support our Kubernetes Microservices platform in AWS, focusing on Infrastructure as Code and CI/CD practices

Exert technical influence to improve the reliability of our products and systems

Work in an agile team, pair programming and support deliverables in production

Build monitors/dashboards/log visualizations to collect metrics and learn requirements to build solutions and tools to constantly improve availability, performance, up-time and response times of the platform

Operate development and high-available production environments in AWS

Ability to rapidly absorb new technologies and have the desire to work in a fast-paced environment

Coach and mentor other engineers technically. Ability to lead the team for results.

Desired Qualifications

BA/BS in Computer Science or equivalent industry technical skills

8+ years of work experience in a SaaS production environment for large-scale enterprise

Experienced in building platform software using Kubernetes, Docker, Cloud native technologies

Strong experience in using public cloud providers, preferably AWS

Good understanding of the network paradigms and stacks available

Comfort with Linux system administration, with the ability to program/script using Go, Python, Java or equivalent

Have Agile, systematic problem-solving approach, coupled with strong interpersonal skills and a sense of ownership and drive

Experience in designing, analyzing and solving problems for large-scale distributed systems

Passionate about quality, mentoring junior candidates and in general a great team player

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About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to compete contend for open positions. Accommodation requests should be directed to (650) 356-4940 or Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail Accomodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.