Job details

ServiceNow & Cloud Applications System Analyst, Dublin, Ireland

  • Department: Business Technology
  • Location: Dublin, Ireland
  • Country: Ireland

We are seeking an experienced Systems Analyst to join our BizTech Team in Dublin. This is an exciting position where you will be is responsible for the configuration, maintenance and support of cloud business applications.  You will get to work with end-users, business users, as well as business system owners. You will work on supporting multiple applications and execute projects.

 

 

Responsibilites

  • Contribute in the execution of project and other initiatives
  • Work with business users to capture requirements, develop solutions, meet SLAs and support procedures, establish and meet deadlines and deliverables
  • Coordinate upgrades, application delivery, and a variety of other projects that may not have a dedicated project manager.
  • Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web-services, email and other relevant technologies
  • Managing ServiceNow, SpringCM, Box, DocuSign and other G&A cloud applications
  • Design and Architect Automation workflows using ServiceNow Orchestrator is preferred.
  • Develop script-based ServiceNow components such as business rules, script includes, client scripts, UI pages etc.
  • Experience analyzing the issues, estimating the efforts and proposing solutions or prototyping.
  • Apply ServiceNow and other development best practices
  • Ensure the compliance documentation of in-scope SOX systems is maintained. Work with internal audit and external auditor to provide evidence.
  • Provide ServiceNow configuration and customization assistance including, but not limited to: form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations.
  • Develop UI forms, fields, notifications, workflows and JavaScript server/client code as needed
  • Build reports, gauges, and home pages
  • Support creation of new service catalog requests and items with variables

Requirements

  • Customer and team oriented and experience working with business users and Internal IT teams
  • Strong Multi-tasking, analytical and problem-solving skills
  • Strong hands on experience in configuring ServiceNow, SpringCM, Box, DocuSign.
  • Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax etc.
  • ServiceNow Administrator certification is preferred
  • 5+ years of ITSM and G&A systems in an enterprise environment which involves high level design and technical solutions and integrations
  • Experience in Java, JavaScript, Web Services, AJAX, XML.
  • Strong Hands-on experience with ServiceNow, Docusign, and any Asset Management application

  • Education/Experience

  • BA/BS in Computer Science or equivalent combination of training and at least 8 yrs. experience is required.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

CONSENT and ACKNOWLEDGEMENT 

By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.

2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.

3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.

4. You acknowledge that your Personal Data will be retained for up to 24 months.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.