Job details

Sales Operations Analyst EMEA (French Speaking)

  • Department: Go to Market
  • Location: London, United Kingdom
  • Country: United Kingdom

Sales Operations Analyst  EMEA (French Speaking)

Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business. 

Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.

Guidewire is headquartered in Foster City, California with offices in an additional 25+ locations globally and 2000+ employees. Revenue in 2018 Financial Year was $660M with annual growth rate of about 17%. We are committed to continuous market leadership with significant annual research and development spend and continuous acquisition of leading complementary technologies in the Insurance Software space. 

We currently have a vacancy for a Sales Support Coordinator  to join the Sales Operations team based in our central London offices. The successful candidate will be required to support select EMEA South Sales teams. The role will require multi-lingual skills with focus on French & English language skills.

 

Role Responsibilities

Partnering with Sales, Professional Services, Legal, Finance and various other Operations Teams, the primary responsibility of the Sales Support Coordinator  is to provide support to the disciplined sales process and including but not limited to the below tasks. 

Act as the main point of interface for Sales on all opportunities, serving as a trusted advisor to field sales on pricing, product set configuration, and product terms and conditions to support the sales effort.

Project Manage the delivery of all formal commercial communications to customers including Prequalification Questionnaires, internal follow-up questions, RFI/RFP and Commercial Proposals. This includes ensuring all packaging of responses are consistently professional, assigning action items, and delivery deadlines.

Coordinate proposal review and strategy meetings ensuring that all customer response content is company compliant and has been approved by all relevant stakeholders.

Collect company data, perform internal and external research as appropriate to contribute to customer responses.

Maintain knowledge of company and its product offerings and understand all new business initiatives.

Act as main support for the bi-weekly sales forecast meetings ensuring all opportunities and action items are recorded, assigned and followed up.

Opportunity license pricing, approval management and proposal drafting for deals of varying sizes and complexity.

Prepare initial draft and manage the completion of all commercial documents such as Proposals, SLAs, CSAs, Sales Orders and Contract amendments from approved templates.

Assess risks, anticipate bottlenecks and balance customer demands versus technical constraints related to any one deal.

 Required Skills & Experience

Experience in Business Administration, Sales Operations or Customer Service desired but not essential as detailed training will be provided

Fluent written and spoken English & French languages.

Outstanding writing and editing skills.

Ability to multitask, prioritize and manage changing priorities.

Excellent cross-organizational skills, including the ability to influence without authority and communicate with senior executives.

Exceptional interpersonal, oral and written communication skills.

Ability to adapt quickly to a changing environment.

com skills, MS Office Software skills – nice to have.



About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

CONSENT and ACKNOWLEDGEMENT 

By clicking the submitting your application on the following page:

1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes.

2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data.

3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors.

4. You acknowledge that your Personal Data will be retained for up to 24 months.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.