Job details

Tech Lead, Senior Software Engineer/Cloud - Kuala Lumpur

  • Department: Product Development
  • Location: Kuala Lumpur, Malaysia
  • Country: Malaysia

Guidewire provides market-leading software for the second-largest financial services industry in the world: insurance. We build the core applications that Property and Casualty (P/C) insurers use to create their products, sell policies, settle claims, and bill their customers. We deliver SaaS solutions via Guidewire Cloud that enable our customers to rapidly innovate and drive measurable ROI. Guidewire Cloud is powered by the highly resilient Amazon Web Services (AWS) cloud infrastructure, with SLAs backed by experienced Guidewire teams and SaaS-certified partners spanning application management, system administration, security and compliance, upgrades, QA testing, health checks, and other services. 

You  would be working on Guidewire Cloud Platform based on Kubernetes. 

What You’ll Get To Do

  • Design, develop and support core infrastructure components of Guidewire Cloud Platform
  • Understand and educate teams on CI/CD pipeline best practices
  • Develop Infrastructure as code and deliver the platform as a product
  • Exert technical influence to improve the reliability of the platform and systems
  • Work in an agile team, pair programming and support deliverables
  • Build monitors/dashboards/log visualizations to collect metrics and learn requirements to build solutions and tools to constantly improve availability, performance, up-time and response times of the platform
  • Ability to communicate effectively within the team and collaborate with other teams
  • Operate development and high-available production environments in AWS
  • Ability to rapidly absorb new technologies and have the desire to work in a fast-paced environment 

What You Bring to the Role

  • BA/BS in Computer Science or equivalent industry technical skills
  • 8+ years of work experience in a SaaS environment for large-scale enterprise
  • Experience in building platforms/software using Kubernetes, Docker and Cloud native technologies
  • Strong experience in using public cloud providers, preferably AWS
  • Experience in building infrastructure as code using configuration tools preferably Terraform
  • Good understanding of the network paradigms and stacks available
  • Comfort with Linux system administration, bash scripting and ability to program using Go, Python, Java or equivalent
  • Have Agile, systematic problem-solving approach, coupled with strong interpersonal skills and a sense of ownership and drive
  • Experience in designing, analyzing and solving problems for large-scale distributed systems
  • Passionate about quality and in general a great team player 

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.