Job details

Office Manager - San Mateo, California

  • Department: Operations
  • Location: San Mateo, CA, USA
  • Country: United States of America

Primary Job Tasks and Responsibilities

  • Managing reception and facilities associate roles
  • Respond and follow-up on facility issues and schedule service requests
  • Manage, support and dispatch facilities request via ticketing system
  • Enforce physical security protocols
  • Employee and contractor on-boarding and seating assignments
  • Health and safety,  Emergency response team and administrative services (might include afterhours work on occasion for office emergencies)
  • Manage and develop the company health and ergonomic program
  • Create and manage supplier and services budget
  • Vendor management; equipment maintenance agreements, janitorial, café and kitchen services, office suppliers, courier accounts, etc.
  • Order and reconcile supplies, tracking and coding 
  • Create metrics for internal communication and program development
  • Update facility policies and/or processes relevant to intradepartmental and cross functional business operations
  • Space programing, planning and management
  • Manage improvement projects; reconfigurations, refresh and on-going facility maintenance
  • Special projects as assigned by manager


Key Competencies

  • 5 years' experience as office manager.
  • Applies company policies and procedures to resolve issues
  • Facilities and Project management experience
  • People management skills
  • Strong professional customer service skills
  • Ability to work closely and professionally with Management including all levels throughout the organization, and external suppliers. 
  • Vendor Management and Contract negotiation skills
  • Verbal and written communication skills
  • Computer skills including working knowledge of the following:  ServiceNow, SpaceIQ, PowerPoint, Windows OS and MS Office. 
  • Basic fundamentals in accounting including understanding of project planning and budgeting.
  • Professional personal presentation
  • Attention to detail
  • Initiative
  • Self-motivated


Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.