Job details

HR Operations Analyst

Job type:
Europe Middle East Africa
Dublin, Ireland
Human Resources

We are looking for a HR Operations Analyst to join our dedicated HR team in Dublin supporting the EMEA region.

In this role you will be working closely as an HR Ops Analyst partnering with HRBP’s, Recruiting and internal and external stakeholders in the business whom you support day to day. As a member of lean team of 3, you will have the opportunity to take ownership of your regions – working off your initiative and facing exciting challenges & learning opportunities as we continue to grow globally. With your manager’s support you will have opportunities to drive continuous improvements in existing processes through transformation, process re-engineering and investment in tools and automation regionally and globally.

Who is Guidewire?

Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.

Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.

Why work for Guidewire?

Guidewire Dublin has been recognized as a Great Place to work 2016, 2017 & 2018! 

We provide comprehensive benefits to our employees including private health insurance for you and your family, employer pension contributions, paid maternity and paternity leaves and other great perks.   

What will I be doing?

  • Supporting and advising employees and managers across EMEA on queries relating to HR processes, policies and practices. Identify trends in employee queries and propose solutions to simplify user journeys
  • Responsibility for employee life-cycle activities from onboarding to offboarding and beyond
  • Monthly payroll preparation
  • Assisting in implementation of global and regional HR programs
  • Processing employees’ changes in Workday (HCM), and distribute information to payroll and other key stakeholders
  • Supporting compliance related efforts when required: conduct internal HR Audits, HR Files etc. to ensure regulatory compliance and assist with internal audit request
  • Managing benefit enrolments across EMEA with external providers and brokers, including conducting data audits, and oversee annual reporting
  • Become a subject matter expert for your supported HR processes for multiple countries

 What do I need to be successful?

  • BA/BS degree or equivalent practical experience
  • Ability to speak and write in English fluently and idiomatically
  • Experience in a customer service environment
  • Experience with data analytics and reporting
  • Experience with human resource management systems. Demonstrated spreadsheet and document software experience
  • Act like an owner and take responsibility
  • Comfortable dealing with ambiguity
  • Ability to present analysis in a clear and compelling manner
  • Excellent communication and problem-solving skills
  • Desire to grow and develop skill in the International HR
  • Fluency in an additional European language in particular French is a bonus!

Our Values

The Guidewire team is very proud of the reputation we have earned in the industry (Gartner for our products; Glassdoor and Great Place to Work accolades as voted by our employees). We take great pride in the products we build and the way we operate as a company and on an individual level. We live and operate by three basic principles. These are the same principles upon which Guidewire was founded and they remain at the heart of all we do today:

  • We value integrity in everything that we do: truthful relationships with customers, prospective customers, partners, investors, and each other.
  • We are dedicated to rationality: communicating through clear arguments, building excellent quality products, and making decisions carefully based on factual evidence.
  • We prize collegiality: working together as professional equals, with a minimum of hierarchy.


Please note that we do not accept resumes or honor referrals from headhunters, placement agencies, or other external parties seeking recruiting fees if they do not have a signed formal agreement with Guidewire.