Community Operations Specialist
Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating change—and to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.
Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers’ business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elements—core processing, data and analytics, and digital engagement—to enhance insurers’ ability to engage and empower their customers and employees.
Guidewire is seeking a Community Operations Specialist to help operate the Guidewire Community. This is an exciting opportunity to join a rapidly growing department in a well-established software company. This position is based in Dublin, Ireland.
The Community Operations Specialist will be a member of the Enablement team within the Customer and Cloud Operations department and report to the Senior Online Community Manager. They will assist in maintaining and moderating customer discussions and user groups as well as providing excellent customer support in the Guidewire Community, the online resource for Guidewire customers and partners.
Please note that we do not accept resumes or honor referrals from headhunters, placement agencies, or other external parties seeking recruiting fees if they do not have a signed formal agreement with Guidewire.