About us

A little bit more about who we are, what we do, where we've come from, and where we're going

What we do

We know who we are. We're a software company

Guidewire develops and implements market-leading software for the second-largest financial services industry in the world: insurance. We build the core applications that Property and Casualty (P/C) insurers use to create their products, sell policies, settle claims, and bill their customers.

We're a sophisticated technology company bringing advanced approaches to what we believe is an underserved industry. We are resolutely—and successfully—single minded. We serve one industry and we focus on one challenge: enabling insurers to adapt to a rapidly changing market and succeed in their business goals.

Our technology is unique—designed and built on a completely modern architecture to meet the specific needs of the P/C industry with unparalleled performance, reliability, and openness.

 

Why we're successful

Products that are well-designed, reliable, and consistently deliver as promised

Since starting in 2001, we've invested more than 1,500 people years in P/C core system engineering. And make no mistake, what we do is complex. The work demands a deep understanding of the insurance business and expert software engineering.

We would never claim to know everything about our customers' worlds or their industry, so we listen and we watch. We watch customers as they do their work. We also vet the requirements for a product feature with multiple customers to get their feedback. We dive into the detail. Because we do all of this, we are able to build extremely flexible and resilient solutions that move forward with every new release to the benefit of all our customers.

We eat, sleep, and breathe customer success. It drives everything we do and everything our global partners do. We go above and beyond for our clients. For example, our Professional Services consultants work on-site in partnership with our customers during the implementation of our applications. And as we are now a global organization, we've opened 18 offices in 13 countries to support our business at a local level. It's an approach that has seen more than 400 core product implementations and upgrades with an unparalleled track record of success. That's unique. That's the Guidewire difference.

Our history

September 10, 2001. Six idealistic founders, one industry and one challenge. To create an enduring company that solved a real problem in the insurance industry

2017

Feb

Won three Celent XCelent Awards for Claim Management.

2016

Dec

Announced acquisition of ISCS, adding cloud based, all in one technology and 200 professionals.

Sep

Announced addition of 60 staff in Kraków office.

Aug

Acquired FirstBest Systems expanding underwriting management.

Apr

Won 'Best Place to Work in Bay Area' for 6th year!

Jan

Gartner names Guidewire Leader in Magic Quadrant, second consecutive year.

2015

Dec

Guidewire receives #3 Best Places to Work Award.

Oct

Krakow office opened.

Jan

Dublin office reaches 150 employees.

2013

Mar

Our 1,000th employee joined Guidewire.

2012

Oct

Our 100th live implementation.

June

Moved to our new offices in Foster City, California.

June

Voted the number one technology company to work for in Silicon Valley by Business Insider.

Jan

IPO on NYSE.

2011

July

Opened our office in Dublin, Ireland.

2009

Nov

Our 50th live implementation.

2008

Jan

Opened our office in Tokyo, Japan.

2006

Dec

Our 100th employee joined Guidewire.

Sep

Our first live implementation in the UK for Homeserve.

Jan

Our first major award, Best IT Vendor in Claims Processing and Management, Underwriting Systems and Policy Administration by US Insurer magazine.

2005

Nov

Our first Annual Guidewire User Conference.

Sep

Our first live implementation in Canada for The Dominion.

Apr

Opened our office in London, UK.

Apr

Opened our office in Sydney, Australia.

2004

Dec

Our first overseas employee joined Guidewire in Australia.

2003

Mar

Our first live implementation in the US for Hastings Mutual.

Mar

We moved into our first US office in Menlo Park, California.

Mar

Our first product, ClaimCenter 1.0, is launched.

2001

Dec

Our first US employee joined Guidewire.

Aug

Guidewire launched. Founded by Marcus Ryu, John Seybold, Mark Shaw, John Raguin, James Kwak and Ken Branson.

Why we're different

More honest, more dedicated to customers, more committed to quality

Three principal goals govern how we design and develop all Guidewire products.

One-mind design: Our development teams work together to create the Guidewire Insurance Platform providing core processing, data and analytics, and digital engagement. We believe that it's vitally important that these elements work together in a unified, connected way across the entire insurance life cycle.

Support for specific user journeys: We design our software to deliver a seamless and consistent experience for customers, whether it is in person or via a mobile or desktop device. We're committed to providing a consumer-grade, personalized, omni-channel experience that enables convenient and instant access to information.

Testability + reliability + service = success: We have an unmatched record of customer success—we've never had a failed implementation. Our software repeatedly wins awards because it is developed, validated, and supported by the top teams in the industry.

Yes, we're immensely proud of what we've built. But we'd never dream of sitting back to rest on our laurels. We're tirelessly working to be faster, smarter, better. Our mission is to constantly improve so that insurance companies can succeed in responding to the needs of their customers in a world of rapidly changing technology and risk—this year, next year, five years from now, and thirty years from now. And that's down to each and every one of us.

Our recognition

Making a name for ourselves
Glassdoor Best Place to Work 2016
Great Place to Work

While we're incredibly proud of what we've been able to accomplish so far, and the recognition we've received for it, we're very aware that success has to be earned every day.

A unique opportunity

Today Guidewire is a leading developer of modern insurance software applications. Very few companies that serve the insurance industry can match our ability to use modern technology to solve complex business problems, and even fewer are in a position to offer an integrated suite of applications. Add in our unparalleled track record of helping customers achieve success, and you'll recognize that we're in a pretty special place – and that we are determined to keep it that way.

So, if you like what you see, come and talk to us. We have a good idea about what makes a fulfilling work life for employees: meaningful work, quality products, sound business strategy, ultra-competent colleagues, and plenty of freedom to innovate and create. Interested? Apply and discover the truth for yourself.