Customer and Cloud Operations

watch video

Meet Segan, Director, Cloud Operations

Solve complex problems while growing your skills

We deliver SaaS solutions via Guidewire Cloud™, which enables insurers to focus on business agility while transferring related IT responsibilities to Guidewire. We’re responsible for implementation, ongoing management, and upgrades. Guidewire Cloud™ is powered by AWS’s highly resilient cloud infrastructure with SLAs backed by our experienced Guidewire teams and SaaS-certified partners. These cover application management, system administration, security and compliance, upgrades, QA testing, health checks, and more. All Guidewire products are available via Guidewire Cloud™ .

“As a leader, I try to make sure everyone on the team has a voice and brings their own perspective”


Cloud Operations

"There is a real attention paid to our upholding our culture, and that is something you can really see in the people who join us. As part of the support function, I experience great cross-functional collaboration, making it an inclusive place to be."


Support Software Engineer

“A great office culture, and the opportunity to develop your career, is what makes Guidewire the right place to work.”



"The atmosphere is what stands out to me. This is probably the most vibrant, friendly and inspiring company I’ve ever worked in."


Support Software Engineer

Related articles

18 February 2019

The benefits of embarking on a journey with your software vendor

Read article


Find your role in:
Customer and Cloud Operations

51 jobs found

    Sorry, no jobs match your criteria