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Senior Solution Engineer

  • DepartmentGo To Market
  • LocationMalaysia - Kuala Lumpur
  • Location TypeHybrid
Do you enjoy rapid prototyping, creating proofs of concept to share with prospective clients?  Does the thrill of working on and supporting diverse and unique sales opportunities interest you?  Are you looking for a team that is just as much of a software development team as it is an extension of Solution Consulting? Are you interested in being part of a team that tackles complex software requirements that need to meet market demands?

The Solution Engineering team is responsible for delivering creative, solution-focused demonstration implementations to the Sales organization for presentation to prospects.  

We are currently expanding our team to dedicate more time and effort to support various Guidewire internal customers.
The position involves working directly with members of the Solution Consulting and development team to configure our complex solution demonstrations.  

In this role we look for critical thinkers - people who can rapidly consume domain knowledge and design and configure comprehensive functionality in Guidewire’s InsuranceSuite and InsuranceNow (a unified core, digital, data, and analytics platform for Property and Casualty Insurance Industry). We place a high value on being able to contribute to a fast paced environment in a multitude of development and operational related tasks.

As a successful candidate, we prefer that you have 3+ years of software development experience or configuring packaged application software with an ability to grow in to a product lead position. 

You must be a self-starter and able to perform with minimal supervision while working in a diverse team environment following Agile processes for software development.  

You must have strong technical skills, such as the ability to code in front-end and back-end programming language or full-stack, debug complex issues, or troubleshoot environment configuration issues. 
Although this is not a direct customer facing role, it may include direct participation in sales opportunities and proofs-of-concept: designing, developing, and configuring creative and innovative solutions to prospects’ requirements.

Responsibilities:

  • Work directly with the Solution Consulting team to implement new features requirements gathering through implementation, testing, and delivery from beginning to end 
  • Work directly with the Solution Consulting team to operate the environment request, trouble shooting the operational and functional issues during the demo preparation
  • Own, troubleshoot & resolve defects
  • Collaborate with other Development organizations, Delivery Service organizations within the company - providing feature demos and documentation, participating in joint hands-on working sessions, hackathon, etc.
  • Meet strict timelines and deliverables
  • Documentation and Knowledge sharing with the team

What you would need to succeed:

  • Development 
  • Programming experience in J2EE, Servlet, JSP, Velocity, Spring framework
  • Object oriented programming fundamentals (inheritance, polymorphism, encapsulation, etc.)
  • Familiar with Front-end technology, Javascript (Specially in React), Html, XMLSource Control and Collaborative Development Workflow (GIT, Github, Bitbucket)
  • Understand agile development methodology
  • Integration mechanisms (messaging, synchronous, asynchronous, REST API, etc.)

  • CloudOps/DevOps Experience 
  • Cloud services (AWS or Google)
  • Docker, K8s
  • CI and CD frameworks (Team City, Jenkins)

  • Database 
  • PostgreSQL
  • Experience in data warehouse, BI tools
  • Software testing and test frameworks

  • Bonus skills:
  • Hands-on experience in Guidewire Products
  • Property and Casualty Insurance Industry Experience (or even life/health)
  • Experience in SaaS, PaaS, IaaS, FaaS
  • Programming experience in ES6+, Typescript, React (Native), Spring Boot, Node.js, etc.
  • Micro Service, cloud native software development experience
  • GO, Ruby
  • RDS, DynamoDB, NoSQL
  • OpenAI, Machine Learning, Python, NLP
  • AWS CloudFormation, Terraform
  • Serverless, AWS Amplify, AppSync, Google CloudFunction, Firebase
  • AWS Lambda, Redshift, Chatbot, IoT, Elastic Search, Google Analytics
  • Observability and Monitoring tools
  • A typical candidate has a Computer Science degree or equivalent.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.


As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
Talent rewards

The perks. The rewards. The good stuff.

We’re proud to shout about our awesome benefits packages. Holistic wellness is a big deal for us. We offer everything you need to support your work and, most importantly, your work-life balance. We’re committed to helping you be the best version of yourself. Inside and outside of work.

FINANCIAL

FINANCIAL

Receive market-competitive pay and incentive programs—because you deserve it! To help future-proof your income, we offer generous support through retirement savings plans.

HEALTH AND WELLNESS

HEALTH AND WELLNESS

Keep your physical and emotional health in tip-top shape with health insurance for you and your family, an employee assistance program, annual wellness reimbursement, and access to wellness resources.

FLEXIBLE WORKING

FLEXIBLE WORKING

Work in an environment where you’ll have the freedom and trust to make an impact, with time for your life outside of work.

DOWNTIME

DOWNTIME

Relax and kick back through our generous paid time-off programs. Make a difference in your community with three volunteer days each year. Take your own personal day of rest with My Day. We also offer ample paid leave for all new parents.

CONTINUAL DEVELOPMENT

CONTINUAL DEVELOPMENT

We encourage self-directed learning, giving you every chance to become a better version of yourself, both professionally and personally. At Guidewire, lifelong learning is here for the taking.

CAREER MOBILITY

CAREER MOBILITY

Your career opportunities are only limited by your own imagination. Guidewire’s community is filled with chances to expand your horizons across any of our teams or worldwide‌‌‌‌‌‌‌ locations.